Bridal Terms

 

• Orders for food in the Relaxation Room must be placed two weeks in advance. We are able to accommodate limited, special needs and diets—just ask. Minimum orders of $50.00 required, plus a $20.00 delivery charge.
• Please arrive 15 minutes in advance of your scheduled appointment to allow time to check in. We realize that time is of the essence and we do not want our guest to feel rushed in any way. Late arrivals will take away from treatment time.
• For Wedding Updos: Wash hair the night before and wear button down shirts.
• Cancellation policy: A 50% non-refundable deposit of estimated services down payment is expected at time of reservation to hold the days and times. The number of services specified in contract can only be altered 30 days prior to wedding date. Balance is to be paid at time of services. It is Five Element’s policy that each party assigns one person to pay balance. We can only accept two payments for wedding reservations. This reduces confusion and transaction time on a day that we want to keep you on-time and stress-free.
• We accept Cash, Checks, Visa, Master Card, and Discover.
•  There is a $20.00 service charge for all returned checks.
•  Any “no-shows” or cancellations to appointments without 48 hours notice will be charged in full for the services booked.
•  A 20% Gratuity is added to all Bridal Services.